Disclaimers
The car was washed nicely, vacuuming the front and back foot carpet areas for the car would be nice.
The waiting area was very clean.
The beverage station could use a nice coffee machine.
But otherwise great.
2022-07-05
Long, the service adviser was very helpful, communicative, and courteous! He provided excellent service and made me feel comfortable about having my car serviced.
2022-06-12
Hello team,
Best service I've ever had for a vehicle and no doubt one of the best customer experiences I've had across all industries for the goods and services I've purchased.
The above and beyond customer-centric standard certainly makes me a lifelong customer.
Extra shout out to Fernando who raised the bar for amazing customer experience. Seamless, fast, and personalized every step of the way. I felt like I was the only customer but he was taking care of several concurrently.
Please thank... More
2022-04-27
I picked up a Mini Cooper from this dealership! Great price for a slightly older car with commuter miles on it. John and DJ were able to meet every request I had. If you know what you want, and they have it here, it is worth a test drive. They’re honest and up front about their fees, they were realistic with what to expect with my credit and the responses from credit unions, and in all honestly wasn’t expecting to walk out with a car that day, but I couldn’t ask for a better loan agreement. I’m... More
2022-01-25
San Jose Mitsubishi was amazing throughout my entire car buying experience. They have a large selection of cars and I could not be any happier with my new Maserati! DJ was very friendly, always available by text and calls, and helped coordinate with me the best date to fly in from Los Angeles to pick up the car. They even scheduled a time for me to get a FaceTime walk through of the car. Also, John (JD) was there to assist as well and installed the new digital plate, which is the coolest thing e... More
2022-01-08
We were having car trouble on a family road trip from Seattle to Los Angeles, and stopped at San Jose Mitsubishi in hopes of them being able to help us right away. They managed to fit us in and get the problem fixed immediately. We were back on the road in an hour, and very grateful for their outstanding response!
2021-08-24
Want to give a huge shout out to Oscar and all the personnel at the service department. I had an issue with my '19 Outlander they did a diagnosis ordered the parts and installed them solving my issue. Oscar is a great associate to have friendly and knowledgeable. They took care of me and they provided 1st class customer service. Thank you guys!
2021-08-06
I went to San Jose Mitsubishi for multiple services for my Mitsubishi Outlander. Oscar was the service desk person during those visit. Oscar did a very good job on following up for appointment for each time and made the sure my vehicle is in good condition. I would recommend San Jose Mitsubishi service center and Oscar for any one looking for Mitsubishi service.
2021-07-21
I went to San Jose Mitsubishi and was greeted with a courteous and professional staff. The entire staff was very friendly especially Rodrigo! He helped me through the entire process and I purchased a 2022 Outlander for my wife. If you’re in the market for a car, I highly recommend San Jose Mitsubishi. Thank you San Jose Mitsubishi !
2021-05-29
Just wanted to write a quick review after having a refreshingly good experience at this dealership. The whole team, from Naomi (who replied to our online inquiry), to Ty (the salesman), to a young man who helped us after our test drive, were GREAT! Very friendly, low pressure, helpful, and accommodating. Other dealers could learn from these folks. We didn't end up buying the car, but all things being equal, I'd go to them anytime.
2021-05-11